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What does pre-order mean?
You can get early access to REPLICATED pre-order pieces before they sell out.

When will my pre-order item arrive?
As soon as your item has been released and is ready to be shipped, you'll receive an email with the estimated delivery date.

When do I have to pay?
Pre-order items require full payment at checkout.

Can I change my delivery address?
Yes, by email to customercare@gr10k.com

Are pre-order items refundable?
Yes, just make sure items meet the conditions of our Returns Policy.

Will pre-order items be shipped with my other orders?
No, they will be delivered separately according to the expected release date.

For all requests, please contact customercare@gr10k.com