Preorder Info

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What does pre-order mean?
The GR10K Retinal Rivalry Parka is available exclusively made-order.
Please note that no additional stock will be produced.

When will my pre-order item arrive?
Production will be ready in December.
As soon as your item has been released and is ready to be shipped, you'll receive an email with the estimated delivery date.

When do I have to pay?
Pre-order items require full payment at checkout.

Can I change my delivery address?
Yes, by email to customercare@gr10k.com

Are pre-order items refundable?
Made-to-order pieces are non-refundable, except in case of product defects.

For all requests, please contact customercare@gr10k.com